Genius SoftCare+ Services
Not a Computer Technician?
As an owner or manager of a business, you know how a computer failure can affect your bottom line. Genius can provide installation, maintenance, and repair services for our customers' computer and networking hardware. When you request hardware services, we will send the most qualified technician for your specific needs. We can keep your business systems up and running, and let you focus on your office.
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With optional SoftCare+ coverage, you and your staff will have access to prompt computer repair services. Best of all, we stand behind all of the products we install.
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Service Plan Options Include:
Pay-Per-Incident
Unlimited telephone software support & customer service. Software modifications/additions to address industry, regulatory, and insurance/EDI/clearinghouse changes (aka Updates). Our clients also receive special pricing for any additional products and services we offer, that they choose to add-on.
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Service Agreements
Looking for computer support at a fixed cost? We offer monthly & yearly HardCare service agreement options to help you budget your computer maintenance costs.
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On-Site & Drop-off Service & Repairs
We can send a qualified computer service technician to you, or you can drop off your computer and our experts will take care of it at our Genius service center.
Featured Benefits
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Server & general computer repair
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Hard drive recovery
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Virus & spyware removal
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Wired & wireless LAN configuration
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Software installation & upgrades
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Hardware upgrades
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Router & firewall installation & configuration
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VPN installation & configuration
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Network cabling
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Broadband cable & DSL configuration
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PC emergency, disaster, data recovery, & system restoration
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Data protection (data backup setup & configuration)
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WAN setup and configuration (remote computer access)
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New computer & peripheral sales